Leaving all customers with no access to their funds.
At approximately 12:15 am Eastern time the following message was displayed on Jetsets site.
Jetset Poker will be closing forever in 5 Minutes.
Jetsetpoker will be closing forever in 4 minutes.
And so on until the lights went out and the server and email contacts are no longer accesable.
What a sad state of affairs. Reminds me of the Pokerspot fiasco with Russ Boyd.
SO it is possible for these rooms to take your funds and shut down.
Jetset has never had any phone access whatsoever and there email customer service was the worst in the industry. The one good thing they had was excellent software.
> Leaving all customers with no access to their funds.
> At approximately 12:15 am Eastern time the following message was displayed on > Jetsets site.
> Jetset Poker will be closing forever in 5 Minutes.
> Jetsetpoker will be closing forever in 4 minutes.
> And so on until the lights went out and the server and email contacts are no > longer accessible.
> What a sad state of affairs. Reminds me of the Poker spot fiasco with Russ Boyd.
> SO it is possible for these rooms to take your funds and shut down.
> Jetset has never had any phone access whatsoever and there email customer > service was the worst in the industry. The one good thing they had was excellent > software.
> Well who is next.
> Pokerace
I predicted weeks ago that Party Poker was TOAST....
i am now prepared to say that I believe that Poker Stars and Especially Full Tilt are running on borrowed time. If you read between the lines of both sites statements to continue in spite of the law, you will find that they seem to be desperate to keep players from cashing out.
The sudden and unnecessary rake back and deposit incentives are there to keep the cash flow alive. There is no need to cash out yet,, but the end is near.
On a side note.. I do expect the USA to allow domestic online gambling just as soon as the smoke clears. The 20% increase in Harrahs stock after the "law" was passed , tells me as much.
> Leaving all customers with no access to their funds.
> At approximately 12:15 am Eastern time the following message was displayed on > Jetsets site.
> Jetset Poker will be closing forever in 5 Minutes.
> Jetsetpoker will be closing forever in 4 minutes.
> And so on until the lights went out and the server and email contacts are no > longer accesable.
> What a sad state of affairs. Reminds me of the Pokerspot fiasco with Russ Boyd.
> SO it is possible for these rooms to take your funds and shut down.
> Jetset has never had any phone access whatsoever and there email customer > service was the worst in the industry. The one good thing they had was excellent > software.
> Well who is next.
> Pokerace
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On Fri, 13 Oct 06 4:35:30 GMT, Pokerace <43086...@recpoker.com> wrote:
>Leaving all customers with no access to their funds.
>At approximately 12:15 am Eastern time the following message was displayed on >Jetsets site.
>Jetset Poker will be closing forever in 5 Minutes.
>Jetsetpoker will be closing forever in 4 minutes.
>And so on until the lights went out and the server and email contacts are no >longer accesable.
>What a sad state of affairs. Reminds me of the Pokerspot fiasco with Russ Boyd.
>SO it is possible for these rooms to take your funds and shut down.
>Jetset has never had any phone access whatsoever and there email customer >service was the worst in the industry. The one good thing they had was excellent >software.
Don't know what drugs your on. Site shut down. Another poster showed the screen shot of what happened. Also the website which had its own message has now gone down also. Jetset is gone. Dave dunno what your seeing...but no one else is.
> On Fri, 13 Oct 06 4:35:30 GMT, Pokerace <43086...@recpoker.com> wrote:
> >Leaving all customers with no access to their funds.
> >At approximately 12:15 am Eastern time the following message was displayed on > >Jetsets site.
> >Jetset Poker will be closing forever in 5 Minutes.
> >Jetsetpoker will be closing forever in 4 minutes.
> >And so on until the lights went out and the server and email contacts are no > >longer accesable.
> >What a sad state of affairs. Reminds me of the Pokerspot fiasco with Russ > >Boyd.
> >SO it is possible for these rooms to take your funds and shut down.
> >Jetset has never had any phone access whatsoever and there email customer > >service was the worst in the industry. The one good thing they had was > >excellent > >software.
On Fri, 13 Oct 06 7:19:54 GMT, Pokerace <43086...@recpoker.com> wrote:
>Don't know what drugs your on. Site shut down. Another poster showed the screen >shot of what happened. Also the website which had its own message has now gone >down also. Jetset is gone. Dave dunno what your seeing...but no one else is.
<snip> >> The website is up and there is no such message.
I think you are probably talking about their poker client. I was just pointing out that the web site at http://www.jetsetpoker.com/ is still up with no mention of closing (at least for me it is still up). It seems odd that they haven't posted a message on their web site about this yet.
Boise wrote: > On a side note.. I do expect the USA to allow domestic online gambling > just as soon as the smoke clears. The 20% increase in Harrahs stock > after the "law" was passed , tells me as much.
This is an incorrect interpretation of stock price. Alot of fund managers pulled cash out of Party, etc but kept it in the gaming sector by dumping it into other casino stocks.
>Boise wrote: >> On a side note.. I do expect the USA to allow domestic online gambling >> just as soon as the smoke clears. The 20% increase in Harrahs stock >> after the "law" was passed , tells me as much.
>This is an incorrect interpretation of stock price. Alot of fund >managers pulled cash out of Party, etc but kept it in the gaming sector >by dumping it into other casino stocks.
Not to mention that there was a bid from a private company to buy Harrah's. This had a lot more to do with their stock going up than anything else.
Pokerace wrote: > Leaving all customers with no access to their funds.
Did you use your real, current E-mail and address when you signed up? Just wondering if there's E-mail waiting for you on another acount explaining what's going on. Not many of us play there, so we have no idea what's up.
> Jetset has never had any phone access whatsoever and there email customer > service was the worst in the industry. The one good thing they had was excellent > software.
Except, of course, that they announce on their web pages that they're owned by Thramo:
Thramo Services Ltd. Thramo Services Ltd. Vincenti Buildings, Suite 252, 14/19, Strait Street Vallenta VLT 08 Malta, MT 0 MT
Pokerace wrote: > Leaving all customers with no access to their funds.
Update, a Jetset player just reported in another thread:
"..and right after making this angry post, I receive an email from JetSet, asking for an accurate mailing address in order to receive my remaining balance via check."
> Well who is next.
And we still have yet to see who is first. It may happen. But as you can see, being alarmist about it doesn't help.
They were small, but they had nice software and some innovative ideas, such as the headhunter tournies, where based on your TLB rank, there was a bounty on every head. They were fun and a bit different. Hope some other site will take some of their better ideas and use them.
Support was always good for me and I am surprised at the way this appears to be turning out. Haven't played there for a while, but I hope you guys get your money.
On Oct 13 2006 10:44 AM, OrangeSFO wrote:
> "Jetset"...sounds like a major player.
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> Pokerace wrote: > > Leaving all customers with no access to their funds.
> Update, a Jetset player just reported in another thread: > > "..and right after making this angry post, I receive an email from > JetSet, asking for an accurate mailing address in order to receive my remaining > balance via check."
Yeah, that was me. SOMEBODY at JetSet sent such an email. However, I'm of the opinion that the person who sent that email was the one person at JetSet who wasn't in on the scam.
JetSet was accepting deposits as late as ten minutes before closing down. I'm told (though I didn't see this for myself) that they had increased the rake on the cash tables to 20% in the hours before closing down. Are these the acts of a site that intends to deal fairly with its customers? Do you really think they intend to give anyone their money back, after doing everything the could to collect as much cash as possible during those last few hours?
> > Pokerace wrote: > > > Leaving all customers with no access to their funds.
> > Update, a Jetset player just reported in another thread: > > > "..and right after making this angry post, I receive an email from > > JetSet, asking for an accurate mailing address in order to receive my > remaining > > balance via check."
> Yeah, that was me. SOMEBODY at JetSet sent such an email. However, I'm of > the opinion that the person who sent that email was the one person at > JetSet who wasn't in on the scam.
> JetSet was accepting deposits as late as ten minutes before closing down. > I'm told (though I didn't see this for myself) that they had increased the > rake on the cash tables to 20% in the hours before closing down. Are these > the acts of a site that intends to deal fairly with its customers? Do you > really think they intend to give anyone their money back, after doing > everything the could to collect as much cash as possible during those last > few hours?
> I'm not holding my breath.
I received my last withdrawl from Jetset (4 figures) last friday, though it took an unusual 5 days to hit neteller. A friend of mine had his take 7 days, but he got every dime of his too.
I still have money in there that it would suck to lose, but I'm not hitting the panic button yet.
If they told their affiliates or whatever that was in the other thread that it'll be 6-12 weeks, then one would imagine you shouldn't panic about having lost your money until after that period. Send them the e-mail for the check and wait.
I admit it looks and sounds awfully shady, but people need to chill the fuck out.
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> If they told their affiliates or whatever that was in the other thread > that it'll be 6-12 weeks, then one would imagine you shouldn't panic about > having lost your money until after that period. Send them the e-mail > for the check and wait.
I'm not panicking; I'm just pissed off. There's a difference. I agree with some other posters here that it's foolish to keep too much money on an online gambling site. If someone lost more than they could afford to lose, then that was their own dumb fault.
I'm not panicking; I'm just pissed off. There's a difference.
> I admit it looks and sounds awfully shady, but people need to > chill the fuck out.
If it was just about my couple of bucks, I'd chill the fuck out. But I'm pissed because (a) I don't belive for a second that Jet has any intention of giving anyone their money back, (b) this flight-by-night (literally - it happened just after midnight, EST) might just be the first of more to come, and (c) Jet's actions here are going to give credibility to these pretentious, self-appointed moral watchdogs who support this stupid legislation against online gambling.
Honestly. It's going to be hard to argue against online gambling prohibition once stories about JetSet (as well as the next few sites who will do the same thing) start to hit the news. If the Republican leadership doesn't seize upon this story to use as political propaganda, I'll be really surprised.
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> On Oct 13 2006 12:02 PM, GrouchySmurf1002 wrote: > > If they told their affiliates or whatever that was in the other thread > > that it'll be 6-12 weeks, then one would imagine you shouldn't panic about > > having lost your money until after that period. Send them the e-mail > > for the check and wait.
> I'm not panicking; I'm just pissed off. There's a difference. I agree with > some other posters here that it's foolish to keep too much money on an > online gambling site. If someone lost more than they could afford to lose, > then that was their own dumb fault.
> I'm not panicking; I'm just pissed off. There's a difference.
> > I admit it looks and sounds awfully shady, but people need to > > chill the fuck out.
> If it was just about my couple of bucks, I'd chill the fuck out. But I'm > pissed because > (a) I don't belive for a second that Jet has any intention of giving > anyone their money back, > (b) this flight-by-night (literally - it happened just after midnight, > EST) might just be the first of more to come, and > (c) Jet's actions here are going to give credibility to these pretentious, > self-appointed moral watchdogs who support this stupid legislation against > online gambling.
> Honestly. It's going to be hard to argue against online gambling > prohibition once stories about JetSet (as well as the next few sites who > will do the same thing) start to hit the news. If the Republican > leadership doesn't seize upon this story to use as political propaganda, > I'll be really surprised.
Like Grouchy said, just chill the fuck out.
I've been playing there for years, and I've had nothing but good service from them.
I seriously doubt that they are 'screwing' anybody out of their money. I doubt that "stories about Jetset" will hit the news. I am fairly confident that they will honor their word, and refund everyone's money in due time.
Alarmist motherfuckers like you don't react to panic situations, you CREATE them.
~ MysteriAce
"If you don't eat your meat, you can't have any pudding! How can you have any pudding if you don't eat your meat?"
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> I've been playing there for years, and I've had nothing but good service > from them.
> I seriously doubt that they are 'screwing' anybody out of their money. I > doubt that "stories about Jetset" will hit the news. I am fairly > confident that they will honor their word, and refund everyone's money in > due time.
> Alarmist motherfuckers like you don't react to panic situations, you > CREATE them.
Playing Morphy's Advocate here...I've had real good customer service from them in the past. I've also had really bad.
Right now all people have to go on are the facts. Based on what's been posted here, this is what I've seen. I don't know if these are facts or not, but they have been posted at least once to RGP, so I'm just summarizing them...
- Deposits were taken up until 10 minutes before the site shut down, forever. - Rake went up to 20% hours before the site shut down, forever. - A pop-up showed up 5 minutes before the site went down saying they should shut down, forever. 5 minutes later the site did, indeed, shut down. - Emails showed up an hour later informing players that they would receive checks with the balance of their accounts.
Now...there have been other remarks made, but these are the ones that stand out to me. Looking on the surface, the first 2 make no sense. It's not like they decided at literally the last minute to shut down. So why accept deposits up until the last minute? And why in the world would they increase the rake hours before the site shut down?
So sure, people like the posters in this thread may be overreacting, but if you look at the facts that have been presented as such, do you blame them? Do you have any explanations for why this was done?
This next paragraph is purely speculation, and has nothing to do with JetSet in particular...but it would be real easy for a smaller site to shut down and blame the bill, err, law, I mean. The privately run companies don't have to declare profits to anyone. They could very easily have been having money problems for a long time now, and see this as a way out. Use the US Govt as a cover, and bow out of the market, without anyone really knowing (other than speculation) what the real reason for them shutting down is. They are in a country running an unregulated business, and know that their customers have no recourse against them, legal or otherwise. They take the money and vanish, blaming everything on the US Govt, at least at first, but merely fall off the face of the earth after that.
Just some thoughts. I have a feeling we'll be seeing more things like this, as well as a lot of phishing and other scams similar to the one Tanya posted yesterday. It's not really time to panic, but if it looks like a duck and quacks, there's a good chance it's really a duck.
> Just some thoughts. I have a feeling we'll be seeing more things like > this, as well as a lot of phishing and other scams similar to the one > Tanya posted yesterday. It's not really time to panic, but if it looks > like a duck and quacks, there's a good chance it's really a duck.
And if a person weighs the same as a duck, they're a witch.
I've only seen one person mention the increased rake thing, so dunno if that's actually true or not. That would scare me if it were true, but I don't buy that it is. I would think that'd require a software upgrade to actually do (though I don't know for sure), so to suddenly increase the rake prior to shutting down doesn't seem plausible. I tend to be an idiot on these things though.
The same goes for the deposit thing, but that seems like it could be true.
I'm not saying they're not going to fuck everybody over, clearly its an option. But all this kneejerk stuff to every thing related to this bill is just a waste of breath.
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XaQ Morphy wrote: > > Like Grouchy said, just chill the fuck out.
> > I've been playing there for years, and I've had nothing but good service > > from them.
> > I seriously doubt that they are 'screwing' anybody out of their money. I > > doubt that "stories about Jetset" will hit the news. I am fairly > > confident that they will honor their word, and refund everyone's money in > > due time.
> > Alarmist motherfuckers like you don't react to panic situations, you > > CREATE them.
> Playing Morphy's Advocate here...I've had real good customer service from > them in the past. I've also had really bad.
> Right now all people have to go on are the facts. Based on what's been > posted here, this is what I've seen. I don't know if these are facts or > not, but they have been posted at least once to RGP, so I'm just > summarizing them...
> - Deposits were taken up until 10 minutes before the site shut down, > forever. > - Rake went up to 20% hours before the site shut down, forever. > - A pop-up showed up 5 minutes before the site went down saying they > should shut down, forever. 5 minutes later the site did, indeed, shut > down. > - Emails showed up an hour later informing players that they would receive > checks with the balance of their accounts.
I can attest to #3 -- I was playing when the pop-up window came up notifying us that the site was shutting down "forever" in five minutes. Why the rush? Suspicious behavior for a site.
At to #4, I did not receive any e-mails from the site acknowleding the receipt of my payout request, or assuring that all payouts requests will be honored. I did not receive a reply to e-mails sent to both supp...@jetset.com or the other e-mail address that another poster provided.
I think it's perfectly reasonable for persons affected to voice their concern over the situation. A lot more reasonable than waiting "6 to 12 weeks" for a cashout, then wondering what's going on. I'm not gonna sit here and rant about a crooked site, though, b/c it is too early to tell if we've been screwed, but it's definitely something I'm worried about.
> Now...there have been other remarks made, but these are the ones that > stand out to me. Looking on the surface, the first 2 make no sense. It's > not like they decided at literally the last minute to shut down. So why > accept deposits up until the last minute? And why in the world would they > increase the rake hours before the site shut down?
> So sure, people like the posters in this thread may be overreacting, but > if you look at the facts that have been presented as such, do you blame > them? Do you have any explanations for why this was done?
> This next paragraph is purely speculation, and has nothing to do with > JetSet in particular...but it would be real easy for a smaller site to > shut down and blame the bill, err, law, I mean. The privately run > companies don't have to declare profits to anyone. They could very easily > have been having money problems for a long time now, and see this as a way > out. Use the US Govt as a cover, and bow out of the market, without > anyone really knowing (other than speculation) what the real reason for > them shutting down is. They are in a country running an unregulated > business, and know that their customers have no recourse against them, > legal or otherwise. They take the money and vanish, blaming everything on > the US Govt, at least at first, but merely fall off the face of the earth > after that.
> Just some thoughts. I have a feeling we'll be seeing more things like > this, as well as a lot of phishing and other scams similar to the one > Tanya posted yesterday. It's not really time to panic, but if it looks > like a duck and quacks, there's a good chance it's really a duck.
> And if a person weighs the same as a duck, they're a witch.
Burn them! Or something.
> I've only seen one person mention the increased rake thing, so dunno if > that's actually true or not. That would scare me if it were true, but I > don't buy that it is. I would think that'd require a software upgrade to > actually do (though I don't know for sure), so to suddenly increase the > rake prior to shutting down doesn't seem plausible. I tend to be an > idiot on these things though.
> The same goes for the deposit thing, but that seems like it could be true.
> I'm not saying they're not going to fuck everybody over, clearly its an > option. But all this kneejerk stuff to every thing related to this bill > is just a waste of breath.
Agreed. I'm merely stating that although you and I know better than to take things posted on RGP for the truth, others aren't. Others see a post saying "they increased the rake to 20% hours before they shut down" and assume it's 100% accurate. Given that, it's easy to at least see why people are freaking out about this. On the surface, it sure does seem fishy. That's why I tried to at least state that I was merely summarizing what I read, rather than drawing conclusions from it.
> I can attest to #3 -- I was playing when the pop-up window came up > notifying us that the site was shutting down "forever" in five minutes. > Why the rush? Suspicious behavior for a site.
There are a number of reasons for cutting things loose with little to no notice, and most of them are fairly legit. Think of a company having to lay off an entire department. Even if the people are level headed and there isn't a thread of physical security or welfare, it's still in the best interest of the company to cut the ties swiftly and completely.
> At to #4, I did not receive any e-mails from the site acknowleding the > receipt of my payout request, or assuring that all payouts requests > will be honored. I did not receive a reply to e-mails sent to both > supp...@jetset.com or the other e-mail address that another poster > provided.
I wouldn't take the time of not receiving a reply into account just yet. Most sites take several hours to respond. You have to assume that JetSet has received a good number of emails since they shut down, and their customer service staff might be innundated with requests. That is, if any of them still have jobs. Some sites email promptly, others take a while. Hell, GamesGrid, who doesn't have more than 50 players on the site at any given time took over 8 hours to reply to an email of mine last night. A lot of people jump to conclusions based on email response speed, and it isn't justified.
> I think it's perfectly reasonable for persons affected to voice their > concern over the situation. A lot more reasonable than waiting "6 to > 12 weeks" for a cashout, then wondering what's going on. I'm not gonna > sit here and rant about a crooked site, though, b/c it is too early to > tell if we've been screwed, but it's definitely something I'm worried > about.
It's reasonable to voice concern. It isn't reasonable to see what has been done and automatically assume the owners have run off with the money. I'm not defending them by any means, I'm just saying there's quite a bit that has to go on, and while the 6 to 12 weeks may seem unreasonable to some, it very well could be the reality of what has to happen.
XaQ Morphy wrote: > > I can attest to #3 -- I was playing when the pop-up window came up > > notifying us that the site was shutting down "forever" in five minutes. > > Why the rush? Suspicious behavior for a site.
> There are a number of reasons for cutting things loose with little to no > notice, and most of them are fairly legit. Think of a company having to > lay off an entire department. Even if the people are level headed and > there isn't a thread of physical security or welfare, it's still in the > best interest of the company to cut the ties swiftly and completely.
> > At to #4, I did not receive any e-mails from the site acknowleding the > > receipt of my payout request, or assuring that all payouts requests > > will be honored. I did not receive a reply to e-mails sent to both > > supp...@jetset.com or the other e-mail address that another poster > > provided.
> I wouldn't take the time of not receiving a reply into account just yet. > Most sites take several hours to respond. You have to assume that JetSet > has received a good number of emails since they shut down, and their > customer service staff might be innundated with requests. That is, if any > of them still have jobs. Some sites email promptly, others take a while. > Hell, GamesGrid, who doesn't have more than 50 players on the site at any > given time took over 8 hours to reply to an email of mine last night. A > lot of people jump to conclusions based on email response speed, and it > isn't justified.
> > I think it's perfectly reasonable for persons affected to voice their > > concern over the situation. A lot more reasonable than waiting "6 to > > 12 weeks" for a cashout, then wondering what's going on. I'm not gonna > > sit here and rant about a crooked site, though, b/c it is too early to > > tell if we've been screwed, but it's definitely something I'm worried > > about.
> It's reasonable to voice concern. It isn't reasonable to see what has > been done and automatically assume the owners have run off with the money. > I'm not defending them by any means, I'm just saying there's quite a bit > that has to go on, and while the 6 to 12 weeks may seem unreasonable to > some, it very well could be the reality of what has to happen.
We're in agreement here. I was not one of those that assumed JetSet stole my money. I posted to express my shock that the site shut down with 5 minutes warning (for those who were playing at 12:15am ET) and lament that fact that I cancelled an earlier check request for $2,000. I still hold out hope that I'll get paid, but wish I had less at risk.
I thought JetSet was a fun site to play on, particularly the headhunter tournaments.
The "increased rake" thing was second-hand information; as I said, I didn't see it myself. Leave it out of the argument, then. I never should've mentioned it. Accepting deposits until the last minute is bad enough. The whole thing smells bad. Clearly.
Oh, by the way....
For some reason, MysteriAce wrote:
>Alarmist motherfuckers like you don't react to panic situations, you >CREATE them.
I guess reasonable speculation based upon known facts makes me an "alarmist motherfucker". Too funny. Who's panicking, by the way? I haven't seen anyone in panic. I have seen people who are disappointed and/or pissed off. You realize there's a difference, right?
> > Just some thoughts. I have a feeling we'll be seeing more things like > > this, as well as a lot of phishing and other scams similar to the one > > Tanya posted yesterday. It's not really time to panic, but if it looks > > like a duck and quacks, there's a good chance it's really a duck.
> And if a person weighs the same as a duck, they're a witch.
> I've only seen one person mention the increased rake thing, so dunno if > that's actually true or not. That would scare me if it were true, but I > don't buy that it is. I would think that'd require a software upgrade to > actually do (though I don't know for sure), so to suddenly increase the > rake prior to shutting down doesn't seem plausible. I tend to be an > idiot on these things though.
> The same goes for the deposit thing, but that seems like it could be true.
> I'm not saying they're not going to fuck everybody over, clearly its an > option. But all this kneejerk stuff to every thing related to this bill > is just a waste of breath.
> It's reasonable to voice concern. It isn't reasonable to see what has > been done and automatically assume the owners have run off with the money. > I'm not defending them by any means, I'm just saying there's quite a bit > that has to go on, and while the 6 to 12 weeks may seem unreasonable to > some, it very well could be the reality of what has to happen.
Fair enough. Now that I've cooled off a bit, I can admit that you make some good points. My problem was even imaging a scenario under which the observed actions could have been carried out by people who weren't out to rip everyone off. I'm still hugely skeptical, but can at least imagine now that it's possible.
So, fine. Maybe I'm wrong about this. I certainly hope so. Hopefully I will have to come back here and apologize to JetSet for those earlier pissed-off remarks. Time will tell.
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> So, fine. Maybe I'm wrong about this. I certainly hope so. Hopefully I > will have to come back here and apologize to JetSet for those earlier > pissed-off remarks. Time will tell.
My bet is you won't be eating any crow.
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